We hope you love what you've ordered, but if you're not 100% satisfied with any item:
Please note: We are unable to accept any items that have been returned outside of the 14 day time period, or that are worn or in an unsellable condition. This policy only applies to our fashion collection sold online. This does not include our bridal, prom or bespoke garments as they come under a different policy.
Our returns for online orders are simple, you can either.
A) Return your item to our store FREE of charge
B) Post your item back to using the return address on the front of your parcel.
Please note: The above returns policy refers to change of mind only and does not affect the statutory rights you have as a consumer e.g. the right to cancel, or the right to return items, which are faulty or not as described or a general right to return most online purchases under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013..